Shipping & Delivery
Updated March 20, 2026

This Shipping Policy explains how orders placed with Kitchen Land Store are processed, shipped, and delivered. We aim to provide clear and transparent shipping information so you know what to expect when purchasing our products.

Kitchen Land Store is owned and operated by Kitchen Land.

1. Shipping Destination

We currently ship to:

United States only

We do not offer international shipping at this time.

2. Order Cut-Off Time and Processing Time
Order cut-off time: 2:00 PM Pacific Time (PT)
Processing days: Monday through Friday

Orders placed before the daily cut-off time may begin processing on the same business day. Orders placed after the cut-off time will generally begin processing on the next business day.

Processing time: 3 to 5 business days

Processing time includes the time needed to prepare, inspect, pack, and hand off your order to the shipping carrier.

After placing your order, you will receive:

an order confirmation email
a shipping confirmation email with tracking information once your order has been dispatched
3. Transit Time and Estimated Delivery
Transit time: 3 to 5 business days
Shipping days: Monday through Friday
Estimated total delivery time: 6 to 10 business days

Delivery times are estimates only and may vary depending on:

shipping destination
carrier operations
weather conditions
seasonal demand
holidays or service disruptions
4. Shipping Rates

We offer simple shipping rates within the United States:

Flat-rate shipping: $5.99 USD for orders under $75
Free shipping: for orders over $75 USD

Shipping fees are displayed at checkout before payment is completed.

5. Carriers and Tracking

We ship through trusted carriers within the United States.

Once your order has shipped:

a tracking number will be sent to your email
tracking updates will be available through the carrier
6. Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.

If an order is delayed or returned due to incorrect address information, the customer may be responsible for additional shipping costs.

7. Delivery Delays

Delays may occur due to factors outside our control, including:

carrier disruptions
severe weather
public holidays
high seasonal volume
8. Holiday and Peak Season Shipping

During peak periods (e.g., Black Friday, Christmas), delivery times may be extended by an additional 2 to 8 business days.

9. Refused or Undeliverable Packages

If a package is returned due to refusal or incorrect address:

we may deduct shipping costs from refunds
reshipment may require additional payment
10. Lost or Missing Packages

If your package is marked delivered but not received:

check nearby areas
check with neighbors
wait 1 additional business day

Then contact the carrier or us for support.

11. Force Majeure

We are not responsible for delays caused by events beyond our control such as natural disasters, strikes, or government actions.

12. Contact Information

Kitchen Land Store
Email: [email protected]

Address: 9580 Garden Grove Blvd #110, Garden Grove, CA 92844, United States
Phone: (714) 539-8860

Opening hours: Monday to Saturday, 10 AM to 5 PM CT